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8 Reasons To Be Thankful for Online Community Managers

The job of an online community manager has existed for as long as there have been online communities (it’s actually a lot longer than most people think). The actual job title and role have evolved over time as technology has changed. However, in spite of this, one fact remains – online community managers wear many […]

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#QOTW: Delight Your Community

This week’s quote is Teresa Wu, former community manager at Google Docs and current Google Glass program manager.  

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7 Ways to Thank Your Online Community Members

It’s November and that means Thanksgiving is on its way if you’re in the US (Thanksgiving happened last month in Canada). And since we’re in the season of giving thanks, it’s a good idea to remember to find ways to say or show your thanks to the members of your online community. As a community […]

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6 Horror Movie Clichés Online Community Managers Should Ignore

It’s October and that means television stations and local theaters will be featuring horror movies all month long until Halloween. If you’re a fan of horror movies, you’ve likely noticed a number of cliché plot devices that pop up again and again. As a viewer, you’ve probably thought that if only the onscreen characters knew […]

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#QOTW: Quit counting fans

Finishing off the first week of October is a quote from Amber Naslund, speaker and author of The NOW Revolution: 7 Shifts to Make Your Business Faster, Smarter and More Social.