Susan's Site
On November 19, I was fortunate enough to facilitate a discussion on the tools community managers use and are thankful for at the San Francisco Online Community Meetup. I count myself fortunate because I learned some new tricks for tools I now use and learned about new tools I might incorporate into my work. To […]
The latest quote of the week comes from Vanessa DiMauro, CEO of Leader Networks.
The job of an online community manager has existed for as long as there have been online communities (it’s actually a lot longer than most people think). The actual job title and role have evolved over time as technology has changed. However, in spite of this, one fact remains – online community managers wear many […]
It’s November and that means Thanksgiving is on its way if you’re in the US (Thanksgiving happened last month in Canada). And since we’re in the season of giving thanks, it’s a good idea to remember to find ways to say or show your thanks to the members of your online community. As a community […]
It’s October and that means television stations and local theaters will be featuring horror movies all month long until Halloween. If you’re a fan of horror movies, you’ve likely noticed a number of cliché plot devices that pop up again and again. As a viewer, you’ve probably thought that if only the onscreen characters knew […]