With so much information available about online communities, it’s scary to think that many organizations are still not fully investing in building thriving communities. By far, one of the best sources of information on best practices in online community management is The Community Roundtable’s annual State of Community Management report. Now in its fifth edition, […]
One of the keys to attracting and keeping members online community members is trust. Without trust, who can your organization rely on to ensure its success? Building trust isn’t easy and is an ongoing process. And if you can stick to the values listed below then you will have the foundation to building trust needed […]
Building your tribe takes work. If you’d like to build online community to support your organization’s work, there’s a lot you need to do. Building community requires leadership buy-in, finding the right person to lead your community, seeding your community, and quantifying your community-building efforts. To help your community building efforts, here are some handy […]
The quote of the week for the first week of this month is from Susan Cooper of BuzzEdition.
The Amyotrophic Lateral Sclerosis Association, or ALS Association, received donations totaling over $100 million dollars because of the #IceBucketChallenge. Several months earlier, Cancer Research UK received over Â£8 million for breast cancer awareness and research because of the #nomakeupselfie movement. The awareness and funds raised for these worthy causes are not just examples of the […]