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#QOTW: Identify Community Leaders

This week’s quote is from Morgan Evans, former Community Strategist and now Learning and Development Program Manager at Etsy.

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Tools Community Managers Are Thankful For

On November 19, I was fortunate enough to facilitate a discussion on the tools community managers use and are thankful for at the San Francisco Online Community Meetup. I count myself fortunate because I learned some new tricks for tools I now use and learned about new tools I might incorporate into my work. To […]

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8 Reasons To Be Thankful for Online Community Managers

The job of an online community manager has existed for as long as there have been online communities (it’s actually a lot longer than most people think). The actual job title and role have evolved over time as technology has changed. However, in spite of this, one fact remains – online community managers wear many […]